No Upfront Cost Services

Automatic Backups

We and our cloud service provider take regular backup of your data automatically on multiple servers located at disparate geographical locations. In the face of an infrastructure breakdown or natural calamity, data loss can be minimized by restoring the data seamlessly.

Terms & Conditions

Scope & Technical Feasibility

All project scopes, implementation plans, technical recommendations, integrations, customizations, configurations, data migration activities, reporting requirements, Certificate of Analysis (COA) variations, and other professional services described in any quotation, proposal, Statement of Work (SOW), email, presentation, or other communication are based solely on the information, documentation, assumptions, and requirements made available to the Company at the time of preparation. Such information represents a preliminary assessment only and is provided for planning and evaluation purposes.

Final confirmation of technical feasibility, implementation methodology, project scope, effort, and deliverables is subject to a detailed technical analysis performed by the Company’s Implementation Team. If additional requirements, dependencies, technical constraints, third-party limitations, assumptions, risks, inaccuracies, omissions, inconsistencies, or unforeseen complexities are identified during technical evaluation or implementation, the Company may revise the proposed scope, implementation approach, project plan, effort estimates, timelines, and commercial terms accordingly.

Timeline Estimates

Any implementation schedules, milestone dates, delivery dates, project durations, or other timeline estimates provided by the Company are non-binding estimates only. Such estimates are based on the Company’s current understanding of the project requirements and assumptions existing at the time they are prepared.

Actual timelines may vary due to, including but not limited to:

• Changes in business or technical requirements;
• Delays in receiving information, approvals, feedback, or project dependencies;
• Third-party software, hardware, infrastructure, or integration dependencies;
• Technical discoveries during implementation;
• Changes requested by the customer;
• Availability of customer personnel or subject matter experts; or
• Other circumstances beyond the Company’s reasonable control.

Accordingly, no estimated implementation schedule, milestone, or delivery date shall constitute a guarantee, warranty, or binding commitment unless expressly stated in a definitive written agreement executed by both parties.

Pricing Estimates

All pricing and cost estimates provided for software implementation, integrations, customizations, reports, COA variations, data migration, training, or any other professional services are preliminary estimates prepared using the information available at the time of estimation.

Should the Company’s technical analysis identify additional requirements, increased complexity, expanded scope, third-party dependencies, inaccurate assumptions, or other factors not reflected in the initial assessment, the Company may revise the proposed scope, effort estimates, pricing, implementation schedule, and related commercial terms.

Unless otherwise expressly agreed in writing, no quotation or estimate shall be interpreted as a fixed-price commitment. Final pricing shall be established only upon completion of the technical evaluation and, where applicable, execution of a mutually agreed Statement of Work, Order Form, or other definitive written agreement.

Reliance on Preliminary Communications

Quotations, proposals, estimates, demonstrations, presentations, emails, discussions, technical consultations, and other pre-sales communications are provided solely for informational and evaluation purposes. They do not constitute a representation, warranty, guarantee, offer capable of acceptance, contractual commitment, or promise regarding project scope, technical feasibility, performance, delivery timelines, pricing, or commercial outcomes.

No party should rely upon such preliminary communications as creating any contractual obligation unless expressly incorporated into a definitive written agreement executed by authorized representatives of both parties.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or relating to reliance upon any preliminary estimate, quotation, proposal, timeline, pricing information, implementation plan, technical assessment, or other pre-contractual communication.

The Company’s liability, if any, shall be governed exclusively by the liability limitations, warranties, remedies, and other applicable provisions contained in the definitive agreement executed between the parties and the Company’s governing Terms and Conditions.